‘Your usage increased’ is a statistic. ‘What changed, and why?’ is a useful conversation. :speech_balloon: Day 3: try rewriting an energy question in plain English. TTME describes AI-powered customer support through chat and voice when a utility deploys it. Better explanations can make the next decision less intimidating.
Why this matters: A useful explanation identifies what changed, the time period, and possible reasons. Ask what evidence supports each explanation, and what remains uncertain.
Try it today: Write your plain-language question. Keep a short private note about what you learned, the date, and any question that remains. If you use information from an energy bill or provider portal, keep account details confidential.
How TTME fits: Talk to My Energy describes energy insights and AI-assisted explanations available through participating utilities and property partners. BetterPlanet CoOp's customer-facing experience is in development, and personal-data features depend on the final implementation and connected providers.
Follow BetterPlanet CoOp's 30 Days for Smarter Energy for tomorrow's question and one more useful step.
#30DaysForSmarterEnergy #BetterPlanetCoop #TalkToMyEnergy #EnergyLiteracy
