BetterPlanet Co op's customer-facing application has undergone a remarkable transformation. She spearheaded the integration of credit card processing, a pivotal move that not only streamlined eCommerce but also led to an astounding revenue increase of over 350% in just five months. Her strategic thinking and keen understanding of market dynamics have positioned the company as a formidable player in the industry.

Equipped with an arsenal of skills, Nicole has continually pushed the boundaries of what's possible. Her expertise spans lean manufacturing, APIs, Agile methodologies, Outcomes Over Output, the innovative Working Backwards approach, Servant Leadership, and an unyielding Growth Mindset. This comprehensive skill set allows her to tackle challenges with a unique blend of efficiency and creativity.

Data-driven decision-making allows significant customer interactions to be meticulously tracked and analyzed creating invaluable insights into customer behavior and sales performance that has driven an unprecedented 100% month-over-month increase in customer site engagement.