At the heart of Finance of America Home Improvement's success lies its customer-facing application, loan origination system, and a meticulously crafted set of APIs. These components provide seamless access to Finance of America Home Improvement's custom lending platform, empowering contractors to offer homeowners the financial solutions they need to transform their homes into dream spaces.

Under Nicole's dynamic Product Management, Finance of America Home Improvement achieved a remarkable ##% increase in customer payment capabilities. This feat was accomplished by adding the feature to accept automated clearing house (ACH) payments on top of a legacy system—a game-changing move that not only enhanced customer convenience but also significantly bolstered the company's bottom line. Nicole's strategic foresight and ability to identify opportunities for improvement have set a new standard for financial institutions worldwide.